Fall 2005

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Tips & Tricks from Kansas City

Bruce Owensby of Wayland Square Shoe Repair in Providence, R.I. moderated a session on tips and tricks at SSIA’s 101st Annual Convention. The session was designed for repairers to share with their peers anything that had worked for them on any subject. Here are a few of the ideas.

I bought a pair of precision nippers from Sears that will extract any pin lift. They have been a godsend at my business.

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I use medical or surgical clamps in patchwork and with tassels. They hold the material in place without leaving any marks.

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I use a linoleum blade instead of a lip knife for protective soles. It makes and clean cut that needs almost no sanding.

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I give my customers 50 cents off the job if they bring the ticket back.

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I have a weekly drawing for my customers who bring tickets back. The winner gets a $10 gift certificate.

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On anything I sell for $2, I’ll give them three for $5.

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Nobody’s going to buy the last one of anything. If you’re going to sell it, stock up. Keep it forward and keep it clean.

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I don’t give customers claim checks because they never bring them back. Instead, I keep them in an alphabetical file at the counter.

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I use the phone book as a perpetual glue pad. When one page gets dirty, I tear it off and move on to the next one.

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I use two-sided carpet tap to hold straps in place before using the patch machine.

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I use shrinking electrical tubing to straighten tassels. Just wet the tassel, heat the wrap to shrink it and the tassels dry straight.

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I store glue in coffee cans to seal in the odor.

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I use Ύ-inch drywall screws to attach ladies heel bases.

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I’ve found that a Dremmel has countless uses.

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There were many other ideas that went by too fast to take notes. Mark your calendars today for SSIA’s 102nd Annual Convention in Orlando, Fla., August 18-19, 2006.

 


© 2005 Shoe Service Institute of America.

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